Frequently Asked Questions

A. The Cancellation policies may differ among properties. Should you wish to cancel your booking, it must align with the terms and conditions of the specific premises, requiring approval from your property manager. For optimal guidance, don’t hesitate to contact our care team at care@universalstudenthomes.com. Q13

A. Universal Student Homes offers private accommodation with a range of room types, including shared, En-suite, and studio apartments. To inquire about these options, please send an email to hello@universalstudenthomes.com. Our booking experts will promptly connect with you to provide assistance.

A. All properties listed on Universal Student Homes are thoroughly verified and recommended for a safe and secure student life. Our existing students provide positive feedback, and the accommodations are equipped with CCTV surveillance, on-site staff presence, and regular CCTV checks to enhance security measures.

A. The “No Visa, No Pay” policy is a provision commonly offered by certain accommodation providers, especially in the context of student housing. This policy is designed to provide flexibility to international students who may face challenges obtaining a visa to study in a particular country. Here’s how the “No Visa, No Pay” policy typically works:

A. Yes, all the tenants need to have renters insurance before moving in. You have to show a renters’ insurance confirmation before getting the keys.

A. Rent increases usually happen after the lease term expiration. Of course, it isn’t always increased. Our analysis accounts for the property owner’s requests and relevant market conditions.