Privacy Policy - Universal Student Homes
We, Universal Student Homes Private Limited (referred to as Company in the following sections), are a renowned company that abides by the laws of the government for our sector. Our registered office is located at Plot No. 25, K-316, Archana Enclave, Khora Colony, Gautam Budh Nagar, Uttar Pradesh, India - 201309.
This policy has been created to help you understand how our company collects, uses, and safeguards your data when you interact with our website and its services.
We encourage you to read this policy carefully to stay informed about how we protect your privacy at Universal Student Homes Private Limited. If you have any queries regarding the policy, you must get in touch with the customer support team at our:
A. Definitions:
“We,” “Our,” “Company,” or “Us: – the individuals who have developed this Privacy Policy.
“You,” “Yourself,” “Your,” or “User” – people who are using the website.
“Third Parties” or “Third Party” – any entity that is not Universal Student Homes Private Limited. It can be a website, company, application, or individual not associated in any capacity with the Company.
“Device” – any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
“Service” – the website or the services it offers.
“Accommodation” – the numerous student homes options listed on our website.
B. The Information You Submit:
When you use our Service, we collect certain information or personally identifiable details from you. We use these to get in touch with you or identify you. The details we request you to submit over email, website, or call include (but are not limited to) the following:
- Email Address
- First Name
- Phone Number
- Residential Address
- State and/or Province
- Postal Code or ZIP Code
- City
- Country
C. The Information We Collect:
When you are using our Service, we automatically collect specific information about you, which is called Usage Data. These include:
- IP (Internet Protocol) address
- Type of browser
- Version of browser
- Login information
- URL information
- External links that you clicked on
- What pages have you visited
- How much time you were present on these pages
- When you visited these pages (both date and time)
- Unique device identification details
- Other diagnostic data
D. Cookies:
Cookies are small files present on your computer, smartphone, or any other Device by a website. Cookies are created or placed on your Device by social media engagement tools or analytical tools. These are known to contain the details of your browsing history on the website. This helps us track the activities you perform on our Service, including the number of times you have visited the site. Using these specific details and trends, we are able to improve your experience with our Service. You have the right to turn off the “Cookie” feature on your device if you are not comfortable disclosing the details associated with it to the Company.
If you use our online chat feature, your IP and country of residence will also be tracked by us. We collect this information only to enhance the functionality of our Services for the Users.
E. How We Use Your Details:
The company can use your details and personal data for these purposes:
- To help you with registration as a User and to manage your account. When you register on the site and submit your personal details, you get exclusive access to various functionalities.
- For performing a contract, from development and compliance to undertaking the purchase contract with the accommodation providers.
- To get in touch with you through emails, phone calls, SMS, or other modes of electronic communication.
- If we want to inform you about the latest updates on products and functionalities available in our Service by providing push notifications.
- To provide you with news, special discounts, and general information about other Company related marketing material.
- To address your queries and concerns.
- We may also use your personal information in the event of a merger, reorganization, restructuring, divestiture, or dissolution. This is essential for the seamless transfer of assets so that whoever is taking over has access to your information for the above-mentioned purposes.
- Lastly, the Company also makes use of your personal details for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.
F. Sharing Your Information With Third Parties:
Since we work with third-party accommodation partners or vendors, it is essential that we share your details with them for a successful booking and many other purposes, which are discussed in detail in the pointers below. Rest assured that the following will be carried out only after verbal or written consent from your end.
- We may share your personal information with our service providers so that they can help us monitor and analyze the use of our Service and get in touch with you.
- If there is a merger and any negotiations are associated with it, we may be required to share or transfer your data depending on the percentage of stakes of the different parties.
- Our affiliates and subsidiaries also have access to this information.
To ensure that you get access to promotional offers and special discounts, you may also provide these details to our business partners.
G. Your Rights Associated With the Accessibility and Modification of Your Information:
The Company will take all the necessary steps so that your data is stored securely and treated in accordance with all the aspects mentioned in this Privacy Policy, and no exchange or transfer of your personal data will be performed with an organization or a third party unless we are satisfied that they have abundant controls in place to ensure that the security of your details and other personal data.
If you need us to make changes to any incorrect or incomplete data, you can send us an email mentioning the same at care@universalstudenthomes.com or call us at +44 20 3239 4790 (UK) or +91 88511 24082 (India).
Here are the rights you can exercise when it comes to your personal information and data available with us:
- You have the right to get your details changed if they are incorrect.
- You have the right to get your details changed if they are incomplete.
- You have the right to get your details deleted by us.
- You have the right to tell us not to process your data in any manner whatsoever.
- You have the right to deny the usage of your personal details for marketing purposes.
You can also get in touch with us if you have any questions regarding your rights.
H. Where the Company Saves Your Data:
Your data is securely stored by the company on the most secure servers. The data is processed by a professional staff member whose role also includes the completion of the accommodation booking process. When you submit your data, you have agreed to this storage, processing, and transfer of data. We use robust encryption protocols and security measures to safeguard your personal information.
However, you are also required to take charge of your privacy and security by not sharing your passwords with anyone, whether it is a friend or a stranger.
I. Third-Party Website Links:
Our Service may contain links to other websites that are not operated by us or our sister or daughter companies. If you click on a third-party link present on our website, you will be directed to that third-party website. From that point onwards, our Terms of Use and Privacy Policy will no longer be applicable. Hence, we strongly advise you to review the Privacy Policy of every site You visit. We declare that we have no control over and responsibility, even to the slightest extent, for the content, privacy policies, or practices of any third-party sites or services.
J. Changes or Amendments to the Privacy Policy
We have the right to change and update our Privacy Policy from time to time, depending on a range of factors. Any changes done by the company will be reflected on this page in the form of a new Privacy Policy, along with the date from which it is effective (“Last Updated”).
In the event that you do not receive an update from the Company regarding the amendment of the Privacy Policy, you are urged to revisit this Privacy Policy occasionally for any modifications, especially if you are visiting the website after a significant gap.
